Shipping Policy

Thank you for shopping with About That GLO.
We take pride in ensuring your order is packed with care and delivered to you safely — so you can experience your glow, wherever you are.

Domestic Shipping (Australia)

All orders are shipped from Brisbane, Australia.
Processing time: 1–3 business days (excluding weekends and public holidays).

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

Once your order has been dispatched, you’ll receive a tracking link via email.

International Shipping

We proudly ship worldwide.
International orders are sent via Australia Post International, DHL, or FedEx, depending on your location and checkout selection.

Estimated delivery times:

• Standard International: 10–20 business days

• Express International: 5–10 business days

Delivery times may vary depending on customs clearance and local postal delays.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your destination country.
These charges are not included in our product or shipping prices and are the responsibility of the customer.
Please check with your local customs office before placing your order.

Restricted Destinations

Due to international regulations on cosmetic imports, we currently cannot ship to:

• Brazil

• India

• Russia

• Saudi Arabia 

If your country isn’t listed at checkout, please contact us to confirm availability.

Order Issues or Damages

If your order arrives damaged or doesn’t arrive within the expected timeframe, please contact us at support@aboutthatglo within 10 days of receiving your order.
We’ll work with our shipping partners to resolve the issue promptly.

Contact Us

If you have any questions about your order or shipping options, please reach out to our team at:
📧 support@aboutthatglo.com